Frequently Asked Questions
Where is the villa located?
The villa is located in Furnas, on São Miguel Island, Azores. Furnas is known for its volcanic landscapes, hot springs, botanical gardens, and tranquil nature.
Is the villa close to Furnas attractions?
Yes. The villa is within easy reach of Furnas Lake, hot springs, Terra Nostra Garden, restaurants, and walking trails.
Do I need a car to stay here?
A car is recommended to explore the island comfortably, although Furnas village itself is walkable.
How many guests can the villa accommodate?
The villa comfortably accommodates the number of guests stated in your booking confirmation. Please ensure your reservation reflects the correct number of guests.
Is the villa private?
Yes. The entire villa is exclusively yours during your stay.
Is the villa suitable for families?
Absolutely. The villa is ideal for families, couples, and small groups seeking comfort and privacy in nature.
What amenities are included?
The villa includes:
- Fully equipped kitchen
- Free Wi-Fi
- Comfortable living and dining areas
- Bed linen and towels
- Outdoor space to enjoy the surroundings
(Exact amenities may vary—please check your booking platform for the full list.)
Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the villa.
Is there heating or air conditioning?
The villa is equipped to ensure comfort year-round. Due to the mild Azorean climate, air conditioning is generally not required.
What are the check-in and check-out times?
Check-in and check-out times are provided during booking. If you need flexibility, please contact us in advance—we’ll do our best to help.
How do I access the villa?
You will receive detailed check-in instructions before arrival.
Is cleaning included?
❌ No. Pets are not allowed at the property, in order to maintain comfort for all guests and protect the villa.
Are pets allowed?
Yes, the villa is professionally cleaned before your arrival. For longer stays, additional cleaning can be arranged upon request.
Is the villa environmentally friendly?
We encourage guests to practice responsible tourism by conserving water and energy and respecting the natural environment.
Is Furnas a volcanic area?
Yes. Furnas is an active volcanic area with hot springs and fumaroles. Please follow local safety recommendations when visiting natural sites.
Who can I contact during my stay?
You will receive contact details after booking and can reach us at any time if you need assistance.
Can I request special arrangements?
Yes. Please contact us in advance with any special requests, and we will do our best to accommodate them.